SoilBeat Support

How can we help?

We're here to help you get the most out of your agronomic data and the SoilBeat app.

Need help?

If you're experiencing an issue with SoilBeat, need help logging in, uploading your data, or have questions about your analyses and recommendations, contact our support team directly.

Email support@soilbeat.comWe typically respond within 24 hours.

Frequently asked questions

Quick answers to common questions about using SoilBeat.

How do I reset my password?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
How do I upload a new lab report?
Log in to SoilBeat and go to the data upload area. Upload your lab report and SoilBeat will process the report and help match the data to the relevant farm, field or zone.
My lab report isn't showing. What should I do?
Processing can take a short amount of time. If your report still doesn't appear or is linked to the wrong field or zone, email support@soilbeat.com and include the email address connected to your SoilBeat account.
How do I reset my password?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
How do I download the SoilBeat mobile app?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
What types of lab reports can SoilBeat read?
SoilBeat can process a wide range of agricultural laboratory reports, including soil, plant sap, tissue, water, biological, manure and other agronomic analyses. We support reports from many different laboratories and continuously add new formats.
How does SoilBeat treat my data?
Your farm and agronomic data are treated as confidential data and are used to provide the SoilBeat service to you and the people or organisations you choose to collaborate with. Access to farms and data is controlled through user permissions. We recommend linking this answer directly to your Privacy Policy for the full legal explanation of storage, processing, security and use of data. See also out data privacy page.
Can I create branded recommendation reports?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
Are recommendation reports editable?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
Can SoilBeat create fertilisation plans for multiple zones?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
What is SoilBeat's agronomic knowledge based on?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
I have a lot of domain expertise. Can I add this to my own AI agent?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
I have specialist knowledge about a crop. Can I monetise my expertise through SoilBeat?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
Can SoilBeat use AI to interpret field scouting observations?
Yes. Field observations can be combined with laboratory data and other farm information. This means SoilBeat can help interpret observations such as crop symptoms, pest and disease pressure, plant development and other field observations in the wider context of what is happening in the soil, plant and management history.
Can I record field observations by voice?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
How do I create management zones?
Management zones allow you to divide a field into areas that should be analysed or managed separately. In SoilBeat you can create zones within a farm or field and connect samples, analyses, observations, crops and recommendations to the relevant zone. This makes it possible to compare areas and create more targeted recommendations.
Can I create parent zones and subzones?
Yes. SoilBeat can work with a hierarchical farm structure so that agronomic information can be organised at different levels—for example: Farm → Field → Management Zone → Subzone This is useful for farms with complex production systems, trial areas, different soil types or sections that need to be analysed separately while still belonging to the same larger field.
How do I reset my password?
On the SoilBeat login screen, select Forgot password? and enter the email address associated with your account. We'll send you instructions to create a new password.
Can SoilBeat compare results over time?
Yes. One of the advantages of structuring agronomic data in SoilBeat is that samples no longer exist as isolated PDFs. You can compare analyses across dates, zones, crops and treatments to see how values develop and investigate questions such as whether a fertiliser application or management intervention had the intended effect.
Can I ask questions about all of my farm data?
Yes. SoilBeat Pulse lets you ask questions about the agronomic information stored in SoilBeat. Instead of manually opening several reports, Pulse can work with structured information about samples, zones, crops, activities and historical data to help answer questions and identify relevant patterns.
Can SoilBeat turn a recommendation into tasks for the grower?
Yes. Recommendations can go beyond a PDF report. Recommended applications and actions can be converted into activities for the farm team, helping move from analysis to execution. This is one of the more important differences between SoilBeat and simply uploading a report into a general AI chatbot: SoilBeat connects interpretation to the operational workflow.
Can farmers and agronomists work together in SoilBeat?
Yes. SoilBeat is built for collaboration between growers, agronomists, advisors and organisations. An advisor can analyse data and prepare recommendations, while the grower can receive the resulting recommendations and activities and keep the farm data together in one place.