TRUST · DATA & SECURITY

Data Security at SoilBeat

For information on how we handle personal information, please review our Privacy Policy.

Infrastructure & Hosting

All SoilBeat infrastructure is hosted within the European Union to ensure strict data privacy standards. We partner with Render for infrastructure orchestration and Google Cloud Platform (GCP) for secure file storage. Under the hood, our application leverages highly secure, industry-leading cloud providers (AWS and GCP) that maintain strict compliance with global standards, including ISO 27001 and SOC 2.

Data Encryption

We treat your agricultural and farm data with the highest level of care. By default, all customer data is encrypted at rest across all our services, ensuring that any data stored on our servers is protected against unauthorized access and encrypted in transit using TLS.

Access Controls & Personnel Security

Within SoilBeat, access to IT infrastructure and databases is strictly limited to our core software development team. We operate on a principle of least privilege, layering read and write access appropriately. Raw database access is restricted to:

Targeted technical troubleshooting and support.
Aggregated, anonymized analysis to monitor system performance and trends.

Customer support representatives may only impersonate a user’s account with explicit, prior consent from the user to assist with troubleshooting.

Data Segregation & Permissions

Access to your farm’s data is strictly governed by robust application-level authentication and authorization controls.

Farm Ownership: The creator of a farm acts as the primary owner, retaining exclusive rights to delete the farm and manage user access.
Collaboration: Owners can securely invite team members. Once accepted, invited users gain write access, allowing them to read, edit, and manage farm data, without compromising the owner’s administrative controls.

Data Portability & Deletion

You maintain control over your data. SoilBeat utilizes a soft-delete mechanism by default to protect against accidental data loss. Deleted data is immediately made inaccessible to users but can be safely restored by our engineering team if an error occurs.

Users who wish to export their complete farm data or request a permanent, hard deletion of their data can do so at any time by contacting our support team.

Request help with your data →

Artificial Intelligence & Third-Party Processors

SoilBeat leverages best-in-class third-party AI providers, such as Google Gemini and Anthropic Claude, to process complex agronomic data. We exclusively use paid, enterprise-tier services that do not use customer prompts or responses to train their foundational models. AI providers may temporarily process data strictly for the purpose of enforcing safety guardrails and use policies.

A core mission of SoilBeat is encoding expert agronomic knowledge at scale. We work with individual experts on a case-by-case basis to help them monetize their unique knowledge while rigorously protecting intellectual property.

Backups & Incident Response

To ensure business continuity, SoilBeat performs automated, daily backups of all platform data. Restoration procedures are fully managed and automated through our hosting provider. Our support and engineering teams are available on workdays (9:00 - 18:00 CET) to handle technical incidents and support requests efficiently.

Have a specific data requirement?

Tell us what your organization needs to assess. We can discuss access, exports and your proposed workflow before you start.

Contact SoilBeat →

Read the privacy policy →